> For the complete documentation index, see [llms.txt](https://tsanet.gitbook.io/connect/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tsanet.gitbook.io/connect/documentation/getting-started/overview.md).

# TSANet Connect Overview

TSANet has developed a platform called TSANet Connect that removes all the headaches from multi vendor support. TSANet Connect is a bi-directional, collaboration platform that allows companies to connect with other vendors to provide multi vendor support. This system can integrate seamlessly into your existing processes. 

Key Features

* Bi-Directional: Create and Update
* Notes and Secure File Transfer
* Collaborative/Solution Support
* SLA Monitoring
* Escalation Management
* Seamless Integration to Systems

## TSANet Connect Overview Slides and Recording

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