> For the complete documentation index, see [llms.txt](https://tsanet.gitbook.io/connect/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tsanet.gitbook.io/connect/documentation/web-app/administration/users.md).

# Users

Configure user access methods and manage all users and roles.

## User Access Management

<figure><img src="https://160382229-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFnKqXLEByXxXehD4FNIm%2Fuploads%2FbJAf8nZDOEeEOhg12zvs%2FScreenshot%202025-09-11%20at%2017-12-41%20TSANet%20Connect.png?alt=media&amp;token=2af86eca-c98b-4821-b4f7-04532a75f24f" alt=""><figcaption></figcaption></figure>

Elite, Premium and Standard Members may choose one of three access methods to TSANet Connect:

* **Requires Registration** – Users submit a form to be approved by a Members’ designated Manager for access. This method is for Members who want to control access to TSANet Connect.
* **Email Authentication Link** – Users supply a company email address and automatically receive a link that provides access. Users can make this a permanent account by setting a password. This method is for Members who want to provide easy access for a large number of support engineers in their company.
* [**Single Sign-on**](broken://pages/zDMCNyz0YSU9PuoYkNQz) - Uses your SAML 2.0 identity management system to control access to the TSANet Connect system.

**Email Domain Match**: the email defined must be used to create a user account. Multiple and subdomains allowed.  [**Contact TSANet**](https://tsanet.gitbook.io/connect/help-center/) to add, delete, or modify email domain.

**Login Page:** How users login to your TSANet Connect account

## User Management

### Search, Export and Add users

<figure><img src="https://160382229-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFnKqXLEByXxXehD4FNIm%2Fuploads%2F944KT4BbnByWgPxIeN1n%2FScreenshot%202025-09-11%20at%2017-17-48%20TSANet%20Connect.png?alt=media&amp;token=9ce02f97-d604-4bb1-b90b-d0f03fa850d4" alt=""><figcaption></figcaption></figure>

### Modify, disable and delete users

{% hint style="warning" %}
Disabled users are not able to login
{% endhint %}

<figure><img src="https://160382229-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFnKqXLEByXxXehD4FNIm%2Fuploads%2FMbNZpRffSUZiNEU8IniN%2FScreenshot%202025-09-11%20at%2021-20-06%20TSANet%20Connect.png?alt=media&amp;token=2bf890a4-5ecd-45bd-8c4f-def7dae50e34" alt=""><figcaption></figcaption></figure>
