# TSANet Connect

## Home

- [Partner Collaboration Platform](https://tsanet.gitbook.io/connect/readme.md): Connect with your Technology and Service Partners

## Documentation

- [TSANet Connect Overview](https://tsanet.gitbook.io/connect/documentation/getting-started/overview.md): High Level Overview of TSANet Connect
- [Why TSANet Connect](https://tsanet.gitbook.io/connect/documentation/getting-started/overview/why-tsanet-connect.md)
- [Security and Data Privacy](https://tsanet.gitbook.io/connect/documentation/getting-started/overview/security-and-data-privacy.md)
- [TSANet Legal Framework](https://tsanet.gitbook.io/connect/documentation/getting-started/overview/tsanet-legal-framework.md): The Industry Standard Cooperative Support Agreement
- [Use Cases](https://tsanet.gitbook.io/connect/documentation/getting-started/use-cases.md): Use cases that adapt to your business needs
- [Member Success](https://tsanet.gitbook.io/connect/documentation/getting-started/member-success.md)
- [Roles for Members](https://tsanet.gitbook.io/connect/documentation/getting-started/member-success/roles-for-members.md): The image below shows the roles that Members have with TSANet
- [Marketing Best Practices](https://tsanet.gitbook.io/connect/documentation/getting-started/member-success/marketing-best-practices.md)
- [TSANet Partner Framework](https://tsanet.gitbook.io/connect/documentation/getting-started/tsanet-partner-framework.md)
- [Technology Partner Framework](https://tsanet.gitbook.io/connect/documentation/getting-started/tsanet-partner-framework/tech-partner.md): Establish a streamlined method for collaboration with your Technology Partner Ecosystem. ​
- [Integrated Partner Registration](https://tsanet.gitbook.io/connect/documentation/getting-started/tsanet-partner-framework/tech-partner/integrated-partner-registration.md): Use case showing how Red Hat integated the Partner Sign-up process
- [Service Partner Framework](https://tsanet.gitbook.io/connect/documentation/getting-started/tsanet-partner-framework/service-partner-framework.md): Connecting Service Partners to Vendors...
- [TSANet Resources](https://tsanet.gitbook.io/connect/documentation/getting-started/tsanet-resources.md): TSANet Resources for Members and Partners
- [FAQs](https://tsanet.gitbook.io/connect/documentation/getting-started/tsanet-resources/faqs.md): Your Questions Answered
- [Marketing Resources](https://tsanet.gitbook.io/connect/documentation/getting-started/tsanet-resources/marketing-resources.md): Resource for Members and Partners to share informtion about TSANet.
- [Demo](https://tsanet.gitbook.io/connect/documentation/web-app/demo.md): This demo provides a high-level overview of TSANet Connect, designed to highlight its key features, user experience, and the value it brings to your workflow or organization.
- [User Guide](https://tsanet.gitbook.io/connect/documentation/web-app/user-guide.md): This guide is designed to help you get started quickly and provides step-by-step instructions, helpful tips, and best practices to ensure a smooth and effective experience.
- [Administration](https://tsanet.gitbook.io/connect/documentation/web-app/administration.md): Full access to users, data and settings.
- [Company](https://tsanet.gitbook.io/connect/documentation/web-app/administration/company.md): View company details, membership details, departments and internal notes.
- [Secure File Transfer](https://tsanet.gitbook.io/connect/documentation/web-app/administration/secure-file-transfer.md): How to enable inbound Secure File Transfer
- [System Connectors](https://tsanet.gitbook.io/connect/documentation/web-app/administration/system-connectors.md): To enable access from a integrated system an API user is created
- [Single Sign-On](https://tsanet.gitbook.io/connect/documentation/web-app/administration/single-sign-on.md): How to setup single sign-on for their employees to access TSANet Connect
- [Users](https://tsanet.gitbook.io/connect/documentation/web-app/administration/users.md): Configure user access methods and manage all users and roles.
- [Inbound Process](https://tsanet.gitbook.io/connect/documentation/web-app/administration/process.md): Setup how other members contact your support organization and configure notification email
- [Partner Groups](https://tsanet.gitbook.io/connect/documentation/web-app/administration/partners.md): View Partner Groups you host or participate in. Create groups and invite partners to connect.
- [Reports](https://tsanet.gitbook.io/connect/documentation/web-app/administration/reports.md): View user activity, partner requests and learn ways to improve usage.
- [Report an Issue](https://tsanet.gitbook.io/connect/documentation/web-app/report-an-issue.md)
- [Demo](https://tsanet.gitbook.io/connect/documentation/salesforce-app/demo.md): This demo provides a high-level overview of the Salesforce App, designed to highlight its key features, user experience, and the value it brings to your workflow or organization.
- [Installation Guide](https://tsanet.gitbook.io/connect/documentation/salesforce-app/installation-guide.md): This guide walks you through the installation and initial setup of the TSANet  Connect package for Salesforce App.
- [Package Configuration](https://tsanet.gitbook.io/connect/documentation/salesforce-app/installation-guide/package-configuration.md)
- [User Guide](https://tsanet.gitbook.io/connect/documentation/salesforce-app/user-guide.md)
- [Debug & Report Issues](https://tsanet.gitbook.io/connect/documentation/salesforce-app/debug-and-report-issues.md): How to report issues with the Package
- [Demo](https://tsanet.gitbook.io/connect/documentation/dynamics-app/demo.md): This demo provides a high-level overview of Microsoft Dynamics App, designed to highlight its key features, user experience, and the value it brings to your workflow or organization.
- [Installation Guide](https://tsanet.gitbook.io/connect/documentation/dynamics-app/installation-guide.md): Follow the steps below to ensure a smooth and successful installation of the Microsoft Dynamics App.
- [User Guide](https://tsanet.gitbook.io/connect/documentation/dynamics-app/user-guide.md): This document provides the default TSANet Connect Power App user experience.
- [Debug & Report Issues](https://tsanet.gitbook.io/connect/documentation/dynamics-app/debug-and-report-issues.md): How to report issues with the package
- [Demo](https://tsanet.gitbook.io/connect/documentation/zendesk-app/demo.md): To request a demo or access to the Zendesk demo environment please contact membership@tsanet.org
- [Installation Guide](https://tsanet.gitbook.io/connect/documentation/zendesk-app/installation-guide.md)
- [User Guide](https://tsanet.gitbook.io/connect/documentation/zendesk-app/user-guide.md)
- [Debug & Report Issues](https://tsanet.gitbook.io/connect/documentation/zendesk-app/debug-and-report-issues.md): How to report issues with the package
- [Security Considerations](https://tsanet.gitbook.io/connect/documentation/zendesk-app/security-considerations.md)
- [Early Access](https://tsanet.gitbook.io/connect/documentation/servicenow-app/early-access.md): TSANet will start developing a Service Now Connector in 2026.

## Support

- [Help Center](https://tsanet.gitbook.io/connect/help-center/readme.md)

## Developers

- [TSANet Connect Integrations](https://tsanet.gitbook.io/connect/api-reference/readme.md): TSANet Connect API can be used to create system connectors or implement custom integrations.
- [Health](https://tsanet.gitbook.io/connect/api-reference/health.md)
- [Webhooks V2](https://tsanet.gitbook.io/connect/api-reference/webhooks-v2.md)
- [Collaboration Requests](https://tsanet.gitbook.io/connect/api-reference/collaboration-requests.md)
- [Entity Search](https://tsanet.gitbook.io/connect/api-reference/entity-search.md)
- [Case Responses](https://tsanet.gitbook.io/connect/api-reference/case-responses.md)
- [Identity](https://tsanet.gitbook.io/connect/api-reference/identity.md)
- [Form Request](https://tsanet.gitbook.io/connect/api-reference/form-request.md)
- [Webhooks](https://tsanet.gitbook.io/connect/api-reference/webhooks.md)
- [Case Attachments](https://tsanet.gitbook.io/connect/api-reference/case-attachments.md)
- [Webhooks V1](https://tsanet.gitbook.io/connect/api-reference/webhooks-v1.md)
- [Case Notes](https://tsanet.gitbook.io/connect/api-reference/case-notes.md)
- [Models](https://tsanet.gitbook.io/connect/api-reference/models.md)
- [Integration Guide](https://tsanet.gitbook.io/connect/api-reference/integration-guide.md): The TSANet Integration Guide is used by developers to build custom integrations and system connectors.  TSANet has Connectors for Salesforce, Microsoft Dynamics and Service Now.
- [Salesforce Connector Example](https://tsanet.gitbook.io/connect/api-reference/integration-guide/salesforce-connector-example.md): Details on the TSANet Developed Salesforce Connector
- [Cisco Smart Bonding Example](https://tsanet.gitbook.io/connect/api-reference/integration-guide/cisco-smart-bonding-example.md): Below is an overview of integration to Cisco Smart Bonding
- [Postman Collection](https://tsanet.gitbook.io/connect/api-reference/postman-collection.md): The link below provides a postman collection for the TSANet Connect API

## Changelog

- [Changelog](https://tsanet.gitbook.io/connect/changelog/readme.md): New updates and improvements