System Connectors

To enable access from a integrated system an API user is created

Follow the steps below to activate a System Connector with TSAnet Connect.

  1. Install one of the System Connectors by following the instructions in the documentation (Salesforce, Microsoft Dynamics, and Service Now are currently available or planned)

  2. The installation process will require an API user and a password. TSANet will create this user as part of the onboarding process, and the Member Admin can then login as that user and update the password.

FAQs

Can I run the WebApp and System Connector at the same time?

YES. Both the WebApp and a System Connector can run on the same account

Can I run more than one Connector (Example Product A uses Salesforce and Product B uses Service Now)

Multiple Accounts would need to be created to support this setup. Contact TSAnet to enable this setup

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