# Users

## User Access Management

<figure><img src="/files/G1KZpawWLkBXH6BTzsG0" alt=""><figcaption></figcaption></figure>

Elite, Premium and Standard Members may choose one of three access methods to TSANet Connect:

* **Requires Registration** – Users submit a form to be approved by a Members’ designated Manager for access. This method is for Members who want to control access to TSANet Connect.
* **Email Authentication Link** – Users supply a company email address and automatically receive a link that provides access. Users can make this a permanent account by setting a password. This method is for Members who want to provide easy access for a large number of support engineers in their company.
* [**Single Sign-on**](broken://pages/zDMCNyz0YSU9PuoYkNQz) - Uses your SAML 2.0 identity management system to control access to the TSANet Connect system.

**Email Domain Match**: the email defined must be used to create a user account. Multiple and subdomains allowed.  [**Contact TSANet**](https://tsanet.gitbook.io/connect/help-center/) to add, delete, or modify email domain.

**Login Page:** How users login to your TSANet Connect account

## User Management

### Search, Export and Add users

<figure><img src="/files/v5TTm8BVRCk0oWw9iQ6C" alt=""><figcaption></figcaption></figure>

### Modify, disable and delete users

{% hint style="warning" %}
Disabled users are not able to login
{% endhint %}

<figure><img src="/files/OX4gDSnuZTNcks41ysWU" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://tsanet.gitbook.io/connect/documentation/webapp/administration/users.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.